Privacy Policy

Last updated:

This Privacy Policy explains how The Reportr (“we”, “us”) collects, uses, and protects your information when you use our website and WhatsApp-based news briefing service (the “Service”).

1. What we collect

• Email address (waitlist / launch updates).
• WhatsApp phone number (to deliver your brief if you subscribe).
• Preferences you choose (e.g., country and topics).
• Basic usage data required to operate the Service (e.g., delivery status, timestamps, opt-in/opt-out status).

2. What we do not collect

• We do not sell your personal data.
• We do not intentionally collect sensitive personal data.
• We do not read your private WhatsApp messages beyond what is necessary to process commands like STOP and support requests you send us.

3. How we use your data

• To provide and operate the Service (deliver briefs, manage preferences).
• To send launch updates if you join the waitlist (you can unsubscribe anytime).
• To maintain security, prevent abuse, and troubleshoot.
• To comply with legal obligations.

4. Legal bases (UK/EU style)

• Consent: where you opt in to waitlist emails and WhatsApp delivery.
• Contract: where processing is needed to deliver the paid Service.
• Legitimate interests: service security and improvement.

5. Payments

Payments are processed by Stripe. We do not store your full card details. Stripe may collect and process payment information according to their policies.

6. WhatsApp delivery & providers

We deliver messages using the WhatsApp Business Platform (e.g., via Meta or an approved provider). Your phone number and delivery metadata may be processed to send messages and handle opt-out.

7. Data retention

• Waitlist emails: retained until you unsubscribe or we remove inactive records.
• Subscribers: retained for as long as needed to provide service, maintain billing records, and comply with legal requirements.
• STOP: if you opt out, we retain minimal records to respect your preference.

8. Your rights

Depending on where you live, you may have rights to access, correct, delete, or restrict processing of your personal data, and to withdraw consent.

9. Security

We use reasonable technical and organisational measures to protect your data. No method of transmission or storage is 100% secure.

10. Contact

If you have questions or requests, contact us at: support@thereportr.com